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Ticino Paris

Payment Information

Last updated: 3 September 2026

This page explains the payment methods, gateways and payment sources you can use to complete an order on the Ticino Paris website.

1. Accepted Payment Methods

At checkout, you can pay using any of the following, subject to what our payment gateway partners support at the time:

  • Visa and Mastercard
  • Touch 'n Go eWallet
  • FPX Online Banking
  • Other payment methods supported by eGHL or Stripe

2. Payment Gateways

Card and online banking payments are processed through eGHL or Stripe, depending on the method you select. Both are established payment providers; we do not see or store your full card details ourselves — that information is handled entirely within the gateway's own secure environment.

3. Combining Payment Sources

Besides the payment gateway, you may also apply any Ticino Discount Voucher, Shopping Credit, Commission Credit and Corporate Voucher you hold toward the same order. At checkout, tick any combination of these you want to use; the amount from each is applied in this order, with the payment gateway covering whatever is left:

  • Product promotional price (if any)
  • Ticino Discount Voucher
  • Shopping Credit
  • Commission Credit
  • Corporate Voucher
  • Payment gateway, for the remaining balance

4. Currency

All prices on this website are shown and charged in Malaysian Ringgit (RM).

5. Failed or Declined Payments

If a payment attempt fails — a card is declined, the gateway session times out, or similar — your order's items are kept and offered back to you as "Buy Again" instead of asking you to rebuild your cart, with everything you had pre-selected so you can simply retry.

6. Payment Security

Card and online banking details you enter at checkout go directly to our gateway partner's own secure payment page; they are never transmitted to or stored on our servers.

7. Refunds

If you're eligible for a refund, it is returned to the same sources used at checkout, in the same proportions. See our Return Policy for the full process and timeframe.

8. Changes to This Page

We may update the payment methods or gateways available on this website from time to time. The updated date at the top of this page shows when it was last revised.

9. Contact Us

Questions about a payment or a charge can be sent to hello@ticino-paris.com or through the Contact Us page.

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