Last updated: 3 September 2026
This page explains how delivery is handled at checkout and what delivery coverage Ticino Paris currently offers within Malaysia and internationally.
At checkout, we read your delivery address to determine the applicable region — West Malaysia, East Malaysia, or International — and match it to the courier that services that region. The shipping fee for your order is calculated automatically from your address and order weight, and shown before you pay.
Deliveries within West Malaysia are handled by NinjaVan.
Deliveries within East Malaysia are handled by Easy Parcel, using Poslaju.
International deliveries are handled by Easy Parcel, using Aramex, Redly Express or TNT depending on the destination.
Orders to West Malaysia above a qualifying subtotal enjoy free standard shipping; checkout will show once your cart qualifies. East Malaysia may carry its own threshold, and international orders are not currently eligible for free shipping. All thresholds are configured by us and may change from time to time.
Delivery timeframes shown at checkout are estimates provided by our shipping partners and are not guaranteed. Actual delivery times can vary with your location, the carrier's own workload, and factors outside our control such as weather or customs clearance for international orders.
Once your order has been handed to the carrier, a tracking number is added to your order record and shown in your Member Portal order history, alongside the delivery status synced from the carrier.
We may update our shipping rates, coverage or carriers from time to time to reflect changes in our operations. The updated date at the top of this page shows when it was last revised.
Questions about shipping or a delivery in progress can be sent to hello@ticino-paris.com or through the Contact Us page.
